Policies Please Read!

Pickup Policy - All pickups get a notification when ready , how ever if your items aren’t picked up within 14 days you will receive a shipping invoice. If the invoice isn’t paid and your items have sat for 30 days the will be put back on the shelf for purchase. NO REFUND WILL BE ISSUED !

 Local Delivery - Local delivery is available for Chillicothe , Ohio (only at the moment) local delivery is a flat rate of $4.00. A snapshot of your item delivered will be sent via Facebook messenger, email or phone number listed in your website profile.

 

Return Policy - KCB will only issue in-store credit if items are returned within 7 days of receiving. You must contact us via email Kelycash0945@yahoo.com or text (740) 600-2990 or via the website portal. Credit will not include shipping charges. Merchandise must be unworn , unaltered tags and unwashed. All sale and clearanced items are final and cannot be returned as well as jewelry , mystery boxes/bags , leggings swimwear , undergarments and accessories. 

 

Shipping policy -KCB is NOT responsible for products that are lost or damaged in the mail.  The USPS or UPS will be responsible once we ship the packages. All of our shipments include tracking with delivery confirmation. All items will be shipped within 1-2 business days upon sorting. Pre orders may take 2-3 weeks to arrive to me then 1-2 business days to sort and then arrive to you!